Privacy Statement
Last updated on: Dec 9, 2024
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
When you register and use our membership program, we will collect your name, email address, phone number, birth date and delivery address.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products (e.g., football jerseys) and other updates.
Analysis (if applicable): With your permission, we may analyze your data to show you customized content and product recommendations (e.g., team-specific jerseys) when you browse the store, according to your interests, habits and needs.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If you are a member of our store, you acknowledge and consent that:
• Share your personal information across all associated stores within the [Company/Brand] network to enable cross-store membership.
• We may use your personal information to send you emails regarding changes to your membership level, birthday greetings, points, rewards, benefits, redemption program and other membership service-related matters.
• We may use your data for marketing and promotional purposes, for example, targeted advertising and personalized recommendations (e.g., new football jerseys) based on your membership data and shopping behavior.
• We may use your data for retargeting advertising purposes, which may involve sharing your data with third parties for advanced data analysis and personalized advertisement campaign execution.
• We may share your data to Shoplazza for data analysis, such as for marketing strategies and operational recommendations.
How do I withdraw my consent / Opt-Out of Specific Data Uses?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by the following methods:
- Opt-Out of Email Marketing Communications:
- Every marketing email we send (e.g., new football jersey launches, promotional offers) includes an “Unsubscribe” link at the bottom of the email. Click this link to immediately stop receiving future marketing emails; we will process your opt-out request within 5 business days.
- You may also request to opt out of email marketing by contacting us at (subject line: “Opt-Out of Joyfbal Email Marketing”) .
- Opt-Out of Retargeting Advertising & Third-Party Data Sharing for Marketing:
- To opt out of retargeting advertising or our sharing of your data with third parties for marketing/advertising purposes (as mentioned in Section 2’s membership consent), contact us at (subject line: “Opt-Out of Retargeting & Third-Party Marketing Sharing”) with your full name and registered email address. We will confirm your opt-out within 7 business days and cease such data use/share.
- Opt-Out of Non-Essential Data Analysis for Personalized Recommendations:
- If you no longer wish to receive personalized product recommendations (e.g., team jersey suggestions) based on data analysis, email us at (subject line: “Opt-Out of Personalized Recommendations”) with your account details. We will disable this feature for your account within 5 business days.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPLAZZA
Our store is hosted on Shoplazza Corp. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shoplazza’s data storage, databases and the general Shoplazza application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shoplazza stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not:
- _session_id, unique token, sessional: Allows Shoplazza to store information about your session (referrer, landing page, etc.). Essential for site functionality – cannot be opted out.
- _shoplazza_visit, no data held, Persistent for 30 minutes from the last visit: Used by our website provider’s internal stats tracker to record the number of visits. Non-essential – can be opted out.
- _shoplazza_uniq, no data held, expires midnight (relative to the visitor) of the next day: Counts the number of visits to a store by a single customer. Non-essential – can be opted out.
- cart, unique token, persistent for 2 weeks: Stores information about the contents of your cart. Essential for order processing – cannot be opted out.
- _secure_session_id, unique token, sessional: Secures your session on the site. Essential for site security – cannot be opted out.
- storefront_digest, unique token, indefinite: If the shop has a password, this is used to determine if the current visitor has access. Essential for password-protected access – cannot be opted out.
How to Opt-Out of Non-Essential Cookies:
- Browser Settings: You can disable non-essential cookies (e.g., _shoplazza_visit, _shoplazza_uniq) through your browser’s settings. For example:
- Chrome: Go to Settings > Privacy and security > Cookies and other site data > Toggle “Block third-party cookies” or manage site-specific cookie permissions.
- Firefox: Go to Settings > Privacy & Security > Cookies and Site Data > “Manage Exceptions” to block non-essential cookies for joyfbal.com.
- Safari: Go to Settings > Safari > Privacy & Security > Toggle “Prevent Cross-Site Tracking” or use “Manage Website Data” to remove non-essential cookies.
- Cookie Banner: A cookie consent banner will appear when you first visit our site, allowing you to select “Essential Cookies Only” (to opt out of non-essential cookies) or “All Cookies.” You can revisit this setting by clearing your browser’s cache for joyfbal.com and reloading the site.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you of the changes by contacting the email provided in your account, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
You agree to provide current, complete and accurate account information and agree to promptly update your account information, so that we can contact you as needed.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at
